Frequently Asked Questions
Q: What is Cookie Cruz?
A: We are a local late-night cookie delivery service in Santa Cruz, California. We also offer a wide selection of milk and Marianne's Ice Cream.
Q: Where do you deliver?
A: We deliver to the Santa Cruz area: UCSC, Santa Cruz, Soquel, Capitola, Scotts Valley, and Aptos. Not sure if we deliver to you? Shoot us an email or give us a call!
Q: Can I pick-up my order?
A: Absolutely! We now offer FREE pick-up ordering, featuring discounted pricing on delicious cookies, milk and ice cream. Whether you live in Bonny Doon, Watsonville, or even somewhere WITHIN our delivery range, place a pick-up order (online only) and give us a visit! Please visit our Pick-Up Menu page for ordering instructions.
Q: Do you deliver to UCSC?
A: Yes! Please note on your order which college/location (on campus) you would like us to deliver to. If your UCSC location on the order is unclear or left blank, a driver will call or text you for clarification. You can expect another alert when they arrive at your delivery destination.
Q: Do you deliver to apartments?
A: Of course! Please include any specific instructions, gate codes, etc. if you live in an apartment complex. If you live in a large complex, please be prepared to meet your delivery driver at a convenient location (i.e. a lobby, parking lot, or gate)! The less time it takes to find parking, wander around a huge complex and locate your apartment, the faster they can deliver your cookies & the next customer's! Thank you for being courteous and kind to your fellow Cookie Cruz customers!
Q: Do you cater events?
A: Absolutely! We have previously catered weddings, birthday parties, and college events. Contact us Prior your event so we can discuss your specific requirement. Please place your order at least 2 days prior to the desired delivery date.
Q: How long does the delivery take?
A: Deliveries can take anywhere from 35 to 65 minutes. Every batch is handled with care and baked fresh to order. We do our absolute best to make sure your cookies are warm and your ice cream and milk are cold, just the way they should be.
Q: How do I apply to work at Cookie Cruz?
A: Please email your resume to [email protected], use the subject line "Job Application" and be sure to include your contact information. Thank you for your interest in Cookie Cruz! .
